Hello, my name is
Wyatt Olsen
CRM Administrator
Implementation Specialist
Technical Professional
About me
I’m an implementation and support professional pivoting into CRM Administration, focused on enhancing workflows, business processes and creating automation tools.
Skills
Technical Tools
Salesforce, WordPress, SEO Tools, IVR Systems, Google Workplace
Expertise
Project Planning, Software and Process Training, Communications, Customer Service
Certifications
Salesforce Platform Administrator CCNA Introduction to Networks
Work Experience
2025 - Now
Global Payments Integrated
Implementations Specialist
Worked as the primary contact for new payment processing clients overseeing onboarding and integration across various software and platforms. Configured payment gateways, device setup and user training for new clients in many different industries. Coordinated with internal and external partners to ensure seamless implementation.
2023-2025
Mountainland Supply Company
Tint & Vinyl Specialist
Developed processes for vehicle tint and vinyl services, overseeing all activities. Managed digital artwork preparation, printing and application while collaborating with sales teams to deliver accurate price and cost estimation.
2021-2023
Business and Marketing Consultant
Business & Marketing Consultant
Contributed to the online web presence to over 10 service based businesses. Consulted and managed the implementation of CRM and scheduling systems, optimized websites for SEO, and established marketing workflows. Helped clients increase efficiency and visibility through better use of technology.
2018-2021
Henry Schein One
Support Technician III
Provided advanced technical support for Dentrix Dental Software, maintaining a 97 % customer satisfaction in surveys and 90% first call resolution. Managed database updates, restorations, migrations. Mentored technicians and trained nested teams of 5-6 new hires. Worked with management and other leaders on escalated cases.
What I do
UI/UX Design
An effective UI/UX is what captures attention and spreads a clear message. I make sure the design is innovative and neat with all of this.
Web Development
If you are looking for a developer who’ll take over the research and development of your website, I am a well-established professional to help you with this.
App Development
If you are looking for a user-friendly app that will attract more mobile users, I can help you design and build a platform with the latest and trendiest look and feel.
