Hello, my name is

Wyatt Olsen

CRM Administrator
Implementation Specialist
Technical Professional

wyatt marriage license pic
About me

I’m an implementation and support professional pivoting into CRM Administration, focused on enhancing workflows, business processes and creating automation tools.

Skills

Technical Tools

Salesforce, WordPress, SEO Tools, IVR Systems, Google Workplace

Expertise

Project Planning, Software and Process Training, Communications, Customer Service

Certifications

Salesforce Platform Administrator CCNA Introduction to Networks

Work Experience

2025 - Now

Global Payments Integrated

Implementations Specialist

Worked as the primary contact for new payment processing clients overseeing onboarding and integration across various software and platforms. Configured payment gateways, device setup and user training for new clients in many different industries. Coordinated with internal and external partners to ensure seamless implementation.

2023-2025

Mountainland Supply Company

Tint & Vinyl Specialist

Developed processes for vehicle tint and vinyl services, overseeing all activities. Managed digital artwork preparation, printing and application while collaborating with sales teams to deliver accurate price and cost estimation.

2021-2023

Business and Marketing Consultant

Business & Marketing Consultant

Contributed to the online web presence to over 10 service based businesses. Consulted and managed the implementation of CRM and scheduling systems, optimized websites for SEO, and established marketing workflows. Helped clients increase efficiency and visibility through better use of technology.

2018-2021

Henry Schein One

Support Technician III

Provided advanced technical support for Dentrix Dental Software, maintaining a 97 % customer satisfaction in surveys and 90% first call resolution. Managed database updates, restorations, migrations. Mentored technicians and trained nested teams of 5-6 new hires. Worked with management and other leaders on escalated cases.

What I do

From understanding your requirements, designing a blueprint and delivering the final product, I do everything that falls in between these lines.

UI/UX Design

An effective UI/UX is what captures attention and spreads a clear message. I make sure the design is innovative and neat with all of this.

Web Development

If you are looking for a developer who’ll take over the research and development of your website, I am a well-established professional to help you with this.

App Development

If you are looking for a user-friendly app that will attract more mobile users, I can help you design and build a platform with the latest and trendiest look and feel.

Portfolio